Last Updated: 01-Nov-2025

Welcome to Sombokchab.com (“we,” “our,” “us”). By accessing or using our website, services, or mobile application (collectively referred to as the “Platform”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Terms

By using Sombokchab, you agree that:

You are at least 18 years old or accessing the site under the supervision of a parent or guardian.

You will use this site only for lawful purposes.

You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to refuse service, terminate accounts, remove, or edit content at our sole discretion.

2. Account Registration

To access certain features, you must create an account and provide accurate information.

You are responsible for:

Keeping your account credentials secure.

Notifying us immediately if there is any unauthorized access to your account.

We are not responsible for any loss or damage resulting from your failure to protect your account information.

3. Product Information and Pricing

We make every effort to display accurate product details, images, and pricing. However:

Prices and availability are subject to change without notice.

In case of errors in pricing or product details, we reserve the right to cancel or refuse any order placed for an incorrect price.

4. Orders and Payments

By placing an order, you agree to provide valid payment and shipping details.

All payments must be made through the approved payment methods on our platform.

Orders may be canceled or delayed if fraud or invalid payment is suspected.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location and vendor.

We are not liable for delays caused by third-party couriers, customs, or other circumstances beyond our control.

Ownership of products passes to you upon delivery.

6. Returns and Refunds

Our return and refund policy is governed by our [Return Policy] page.

Products eligible for return or replacement must meet the specific conditions listed there.

7. Vendor Marketplace

Sombokchab operates as a multi-vendor marketplace:

Each vendor is responsible for their listed products, descriptions, pricing, and customer service.

Sombokchab acts as a facilitator between vendors and customers but does not manufacture, store, or ship products directly (except where specified).

Any disputes between vendors and customers will be handled in accordance with our dispute resolution policy.

8. Intellectual Property

All content on Sombokchab.com, including text, images, graphics, logos, and software, is the property of Sombokchab or its licensors.

You may not reproduce, distribute, or modify any part of the website without our written permission.

9. Prohibited Activities

You agree not to:

Use the site for fraudulent, illegal, or abusive purposes.

Interfere with the website’s security or functionality.

Post or transmit harmful code, spam, or offensive content.

Violation of these terms may lead to suspension or permanent account termination.

10. Limitation of Liability

Sombokchab is not liable for:

Any indirect, incidental, or consequential damages arising from the use or inability to use our services.

Any damages caused by third-party products or actions.

Your sole remedy for dissatisfaction is to stop using our platform.

11. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect and use your data.

12. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the platform after changes implies your acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Cambodia, and any disputes will be handled under its jurisdiction.

14. Contact Information

If you have questions or concerns regarding these Terms, please contact us at:

📧 info@sombokchab.com

🌐 www.sombokchab.com